Popular Articles

  1. ACH Payment Return Types

    Last Updated: 02/08/2024 in Qualpay Products ACH Payments
    Information about ACH Payment Return Types.

  2. How To Disable Multi-Factor Authentication (MFA)

    Last Updated: 02/13/2024 in Getting Started My Account Multi-Factor Authentication (MFA)
    How to disable Multi-Factor Authentication (MFA) on your Qualpay user.

  3. Transaction Statuses

    Last Updated: 08/03/2023 in Transactions
    Information on transaction statuses for transactions processed on Qualpay products.

  4. ACH Payment by Mail (PPD/CCD)

    Last Updated: 07/09/2024 in Qualpay Products ACH Payments
    Information on the requirements for taking an ACH payment by mail.

  5. Qualpay Billing Cycles

    Last Updated: 02/13/2025 in Reporting and Reconciliation Funding, Statements, Billing, and Fees
    Information on billing cycles that relate to reconciling your statements.

  6. Dispute Reasons

    Last Updated: 07/20/2020 in Disputes, Fraud, Compliance, and Security Disputes
    Information on reasons for disputes.

  7. How To Register For Surcharging With The Card Brands

    Last Updated: 04/10/2023 in Transactions
    Information on how to register with the card brands for surcharging.

  8. Transaction Research Report

    Last Updated: 06/20/2023 in Reporting and Reconciliation
    Information on the transaction research report.

  9. ACH Payment Written Authorization (WEB/TEL/PPD/CCD)

    Last Updated: 07/09/2024 in Qualpay Products ACH Payments
    Information about ACH Payment Written Authorizations.

  10. ACH Payment Return Rates and Thresholds

    Last Updated: 02/08/2024 in Qualpay Products ACH Payments
    Information about ACH Payment Return Rates and Thresholds.