Popular Articles

  1. ACH Payment Reinitiation

    Last Updated: 07/03/2025 in Qualpay Products ACH Payments
    Information about the ACH Payment reinitiation after an ACH Payment return.

  2. Transaction Statuses

    Last Updated: 08/03/2023 in Transactions
    Information on transaction statuses for transactions processed on Qualpay products.

  3. How to Reconcile a Statement

    Last Updated: 07/22/2024 in Reporting and Reconciliation Funding, Statements, Billing, and Fees
    Information about how to reconcile your Qualpay statement.

  4. View Webhook Events Log

    Last Updated: 07/19/2024 in Qualpay Products
    Information on viewing the Webhook Event log.

  5. How To Disable Multi-Factor Authentication (MFA)

    Last Updated: 02/13/2024 in Getting Started My Account Multi-Factor Authentication (MFA)
    How to disable Multi-Factor Authentication (MFA) on your Qualpay user.

  6. How To Register For Surcharging With The Card Brands

    Last Updated: 04/10/2023 in Transactions
    Information on how to register with the card brands for surcharging.

  7. Qualpay Checkout Overview

    Last Updated: 08/15/2024 in Qualpay Products Checkout
    Overview of Qualpay Checkout.

  8. Visa Dispute Workflows

    Last Updated: 07/20/2020 in Disputes, Fraud, Compliance, and Security Disputes
    Information on Visa's dispute workflows.

  9. MasterCard High-Risk Negative Program

    Last Updated: 02/27/2019 in Disputes, Fraud, Compliance, and Security Compliance
    Information on the MasterCard High-Risk Negative program, which goes into effect on April 12, 2019.

  10. Dispute Reasons

    Last Updated: 07/20/2020 in Disputes, Fraud, Compliance, and Security Disputes
    Information on reasons for disputes.