Popular Articles

  1. Dispute Reasons

    Last Updated: 04/02/2026 in Disputes, Fraud, Compliance, and Security Disputes
    Information on reasons for disputes.

  2. ACH Payment Notifications of Change Report

    Last Updated: 02/28/2024 in Reporting and Reconciliation
    Information on the ACHP NOC report.

  3. ACH Payment Returns Report

    Last Updated: 02/28/2024 in Reporting and Reconciliation
    Information on the ACH Payment Returns Report.

  4. Surcharges and Convenience Fees by Location

    Last Updated: 08/21/2026 in Transactions
    Information on surcharges and convenience fees by location.

  5. ACH Payment by Mail (PPD/CCD)

    Last Updated: 07/09/2024 in Qualpay Products ACH Payments
    Information on the requirements for taking an ACH payment by mail.

  6. Visa Claims Resolution: What’s Changing

    Last Updated: 04/02/2026 in Disputes, Fraud, Compliance, and Security Disputes
    Information on what is changing for Visa's new dispute program, Visa Claims Resolution (VCR).

  7. Create And Configure Qualpay Webhooks

    Last Updated: 11/19/2025 in Qualpay Products
    Information for creating and configuring webhooks in the Qualpay Merchant Manager.

  8. MasterCard High-Risk Negative Program

    Last Updated: 02/27/2019 in Disputes, Fraud, Compliance, and Security Compliance
    Information on the MasterCard High-Risk Negative program, which goes into effect on April 12, 2019.

  9. Visa Compelling Evidence 3.0 (CE 3.0) and April 2023 Changes

    Last Updated: 04/24/2023 in Disputes, Fraud, Compliance, and Security Disputes
    Information on what is changing to Visa's compelling evidence 3.0 and other April 2023 changes.

  10. Refund

    Last Updated: 06/20/2023 in Qualpay Products Follow-On Transactions
    How to complete a refund or partial refund on a transaction created on a Qualpay product.