Testing your WooCommerce Web Store in the Live Production Environment

Once you have installed the Qualpay Plugin, configured your WooCommerce Web Store, and tested it in our Sandbox environment, you are ready to start processing live transactions. The Qualpay Virtual Terminal and WooCommerce admin panel both support exception and one-off sales processing.

To test an authorization* or sale transaction from the WooCommerce Dashboard:

1. Go to your web store, choose a product, and click Add to Cart.
2. Click on the Shopping Cart icon in the top right-hand corner or click on View Cart.
3. Click on Proceed to Checkout.
4. Fill in the Billing Details section. Enter the credit card details in the Credit Card Information section.
5. Check the box next to I have read and agree to the website terms and conditions.
6. Click Place Order.

Capture an Authorized Transaction

You can Capture an Authorization only transaction using the Qualpay Manager.

Or from the WooCommerce Dashboard:

1. Log in to your web store’s WordPress admin dashboard.
2. Select the WooCommerce menu, then click Orders.
3. Locate, identify, and select the order. 
4. View the Order for the transaction and the Order Actions section on the right. 
5. Select Capture Payment from the dropdown and click Update.
6. The order gets updated automatically. You can confirm that the order status changes to Captured (Processing) by looking at the Status field in the Order Detail section.
7. Your Authorization is now captured for settlement to your merchant bank.

Void a Transaction

You can Void a transaction using the Qualpay Manager.

Or from the WooCommerce Dashboard:

1. Log in to your web store’s WordPress admin dashboard.
2. Select the WooCommerce menu, then click Orders.
3. Locate, identify, and select the order. 
4. View the Order for the transaction and the Order Actions section on the right. 
5. Select Void Payment from the dropdown and click Update.
6. The order gets updated automatically. You can confirm that the order status changes to Void (Canceled) by looking at the Status field in the Order Detail section.

Refund a Transaction

You can Refund a transaction using the Qualpay Manager.

Or from the WooCommerce Dashboard:

1. Log in to your web store’s WordPress admin dashboard.
2. Select the WooCommerce menu, then click Orders.
3. Locate, identify, and select the order. 
4. View the Order for the transaction and the Order Actions section on the right.
5. Select Refund Payment from the dropdown and click Update.
6. The order gets updated automatically. You can confirm that the order status changes to Refunded by looking at the Status field in the Order Detail section.