Pending Transactions Report

Go to Reports and then select Pending Transactions.

The Pending Transaction report is available to merchants using Qualpay Virtual Terminal, Qualpay Payment Gateway, Qualpay Recurring Billing, and Qualpay Invoicing. The report contains a summary and a detailed list of all transactions that are either authorized but not captured or captured transactions that are awaiting batch closure.  

From this report, you can easily:

  1. Void transactions to remove them from the current pending batch.
  2. Capture transactions to be included in the next batch.  

To void or capture a transaction as a follow-on action, use the filters to locate your transaction and select the transaction from the table. You can filter on Transaction Time, Status, Card Number, Card Type, Transaction Amount, Source, and Currency. See how to configure reports for more information on customizing reports.

After selecting a transaction, view the transaction detail and locate the void and capture buttons to the right of the detail under Actions.  

A definition of the column headings for the Pending Summary and Pending Transaction is found below.

Note: If you do not have access to the Pending Transactions report and would like access, please see your account's administrator.

Pending Summary

Reporting Field
Description
Currency
The currency of the transaction.
Sales Count
The number of authorized and captured transactions that are awaiting batch closure.
Sales Amount
The transaction value of authorized and captured transactions that are awaiting batch closure.
Refund Count
The number of refund transactions that are awaiting batch closure.
Refund Amount
The transaction value of the refunds that are awaiting batch closure.
Net Amount
The value of the authorized and captured transactions less the value of the refunds awaiting batch closure.


Pending Transaction

Reporting Field
Description
Authorization Time
The date and time of the authorized transaction.
Account Number
Masked account number. The format for credit cards is 123456xxxxxx1234. Format for ACH payments is xxxxxxxxxxxx1234.
Payment Type
Visa, MasterCard, American Express, Discover, or ACH payment.
Status
Authorized or Captured.  
Purchase ID
The purchase ID, sometimes referred to as the invoice ID, is input by you at the time of transaction processing. The value may appear on the customer statement and can be used for reconciliation purposes. For third-party payment gateway processing, the purchase ID is available when the transaction is settled. This value is system-generated when transactions are initiated by the Qualpay Recurring Billing engine and Qualpay Invoicing.
Cardholder Name
The first and last name of your customer.
Transaction Amount
Amount of the transaction in the target currency.
Currency
The currency of the transaction.
Batch Number
A system-generated number used to identify your batch.
Merchant Reference
Optional. At the time of transaction processing, a value created, and input can be used for reconciliation purposes.
Convenience Fee
Optional. The amount of the convenience fee. This amount is included in the transaction amount.
Surcharge
Optional. The amount of a surcharge fee. This amount is included in the transaction amount.