Updated Articles

  1. Lost phones, or other issues with Multi-Factor Authentication (MFA)

    Last Updated: 10/22/2026 in Getting Started My Account Multi-Factor Authentication (MFA)
    What to do if you have enabled MFA but your device is lost or damaged and you cannot log in.

  2. How To Add Virtual Multi-Factor Authentication

    Last Updated: 10/22/2026 in Getting Started My Account Multi-Factor Authentication (MFA)
    How to add virtual authenticator Multi-Factor authentication (MFA) to your Qualpay user.

  3. How To Add Security Key / Biometric Multi-Factor Authentication

    Last Updated: 10/22/2026 in Getting Started My Account Multi-Factor Authentication (MFA)
    How to add YubiKey One-Time Password Multi-Factor authentication (MFA) to your Qualpay user.

  4. How To Add SMS Multi-Factor Authentication

    Last Updated: 10/22/2026 in Getting Started My Account Multi-Factor Authentication (MFA)
    How to add SMS Multi-Factor Authentication (MFA) for your Qualpay user.

  5. Logging Into Qualpay's Merchant Manager

    Last Updated: 10/22/2026 in Getting Started My Account Account Login
    How to log into the Qualpay Manager site.

  6. What is Multi-Factor Authentication?

    Last Updated: 10/22/2026 in Getting Started My Account Multi-Factor Authentication (MFA)
    A brief explanation of Multi-Factor Authentication (MFA).

  7. How To Configure Reports

    Last Updated: 09/30/2026 in Reporting and Reconciliation Interacting With Reports
    Information on how to configure reports in Qualpay Manager.

  8. Transaction Types

    Last Updated: 09/14/2026 in Transactions
    Information on the transaction types that can be performed on Qualpay products.

  9. Surcharges and How They Work

    Last Updated: 08/31/2026 in Transactions Convenience, Service, and Surcharge Fees
    Information on surcharges and how they work.

  10. How To Register For Surcharging With The Card Brands

    Last Updated: 08/31/2026 in Transactions Convenience, Service, and Surcharge Fees
    Information on how to register with the card brands for surcharging.