Updated Articles

  1. What is Multi-Factor Authentication?

    Last Updated: 04/02/2026 in Getting Started My Account Multi-Factor Authentication (MFA)
    A brief explanation of Multi-Factor Authentication (MFA).

  2. Qualpay Billing Cycles

    Last Updated: 04/02/2026 in Reporting and Reconciliation Funding, Statements, Billing, and Fees
    Information on billing cycles that relate to reconciling your statements.

  3. Retrieval Requests and Response

    Last Updated: 04/02/2026 in Disputes, Fraud, Compliance, and Security Disputes
    Information about retrieval requests.

  4. Retrieval and Dispute Time Frames

    Last Updated: 04/02/2026 in Disputes, Fraud, Compliance, and Security Disputes
    Information about retrieval and dispute time frames.

  5. Dispute Reasons

    Last Updated: 04/02/2026 in Disputes, Fraud, Compliance, and Security Disputes
    Information on reasons for disputes.

  6. Dispute History Report

    Last Updated: 04/02/2026 in Disputes, Fraud, Compliance, and Security Disputes
    Information on the Dispute History report.

  7. Visa Claims Resolution: What’s Changing

    Last Updated: 04/02/2026 in Disputes, Fraud, Compliance, and Security Disputes
    Information on what is changing for Visa's new dispute program, Visa Claims Resolution (VCR).

  8. Dispute Types

    Last Updated: 04/02/2026 in Disputes, Fraud, Compliance, and Security Disputes
    Information on the types of disputes that you may need to address.

  9. Visa Dispute Workflows

    Last Updated: 04/02/2026 in Disputes, Fraud, Compliance, and Security Disputes
    Information on Visa's dispute workflows.

  10. MasterCard Dispute Workflows

    Last Updated: 04/02/2026 in Disputes, Fraud, Compliance, and Security Disputes
    Information about MasterCard's dispute workflow.