Updated Articles

  1. Dispute Reasons

    Information on reasons for disputes.
  2. Dispute History Report

    Information on the Dispute History report.
  3. Visa Claims Resolution: What’s Changing

    Information on what is changing for Visa's new dispute program, Visa Claims Resolution (VCR).
  4. Dispute Types

    Information on the types of disputes that you may need to address.
  5. Visa Dispute Workflows

    Information on Visa's dispute workflows.
  6. MasterCard Dispute Workflows

    Information about MasterCard's dispute workflow.
  7. Surcharges and Convenience Fees by Location

    Information on surcharges and convenience fees by location.
  8. Convenience Fees and How They Work

    Information on convenience fees and how they work.
  9. Reconciliation Report

    Information about the reconciliation report.
  10. Export Qualpay Data to QuickBooks Desktop

    Information on how to export your Qualpay data to QuickBooks Desktop.