Multi-Factor Authentication, or MFA, adds an extra layer of security when logging in to the Qualpay platform.
Starting October 26, 2026, MFA is required for all users who sign in to Qualpay Merchant Manager. You will be required to enter your login credentials as the first step in the security process. Next, you will enter the unique time-based code provided by a separate system, which is the second security level. How often you are required to use MFA depends on the frequency you designate.
You will also be required to use MFA if you attempt to log in from an unknown device. Known devices that haven't been used in over a year will be forgotten.
Three MFA security options are available: SMS Authentication, Security Key / Biometric, or Virtual Authenticator. You may choose any combination of the three MFA security options for your user login.