Popular Articles

  1. Transaction Types

    Last Updated: 04/10/2023 in Transactions
    Information on transaction types that can be performed on Qualpay products.

  2. Visa Compelling Evidence 3.0 (CE 3.0) and April 2023 Changes

    Last Updated: 04/24/2023 in Disputes, Fraud, Compliance, and Security Disputes
    Information on what is changing to Visa's compelling evidence 3.0 and other April 2023 changes.

  3. MasterCard Dispute Workflows

    Last Updated: 07/20/2020 in Disputes, Fraud, Compliance, and Security Disputes
    Information about MasterCard's dispute workflow.

  4. Dispute Ratios and Monitoring Programs

    Last Updated: 10/21/2020 in Disputes, Fraud, Compliance, and Security Disputes
    Information on Visa and MasterCard's dispute ratios and monitoring programs.

  5. Visa Claims Resolution: What’s Changing

    Last Updated: 07/20/2020 in Disputes, Fraud, Compliance, and Security Disputes
    Information on what is changing for Visa's new dispute program, Visa Claims Resolution (VCR).

  6. Verify A Credit Card

    Last Updated: 05/21/2019 in Qualpay Products Customer Vault
    How to verify a credit card stored on a customer in the Qualpay Customer Vault.

  7. Surcharges and Convenience Fees by Location

    Last Updated: 07/22/2024 in Transactions
    Information on surcharges and convenience fees by location.

  8. Qualpay Billing Cycles

    Last Updated: 02/13/2025 in Reporting and Reconciliation Funding, Statements, Billing, and Fees
    Information on billing cycles that relate to reconciling your statements.

  9. Receipts

    Last Updated: 06/13/2025 in Qualpay Products
    Information on receipts for Qualpay products.

  10. ACH Payment Returns Dashboard

    Last Updated: 02/08/2024 in Qualpay Products ACH Payments
    Information about the ACH Payment Returns Dashboard.