Updated Articles

  1. How To Reset Your Password

    Last Updated: 02/13/2024 in Getting Started My Account Account Login
    How to reset your password to access the Qualpay Manager site.

  2. Logging Into Qualpay's Merchant Manager

    Last Updated: 02/13/2024 in Getting Started My Account Account Login
    How to log into the Qualpay Manager site.

  3. 1099-K Delivery Preference User Task

    Last Updated: 02/13/2024 in Getting Started My Account User Tasks
    How to complete a 1099-K Delivery Preference User Task.

  4. Mail Delivery Failure User Task

    Last Updated: 02/13/2024 in Getting Started My Account User Tasks
    How to complete a Mail Delivery Failure user task.

  5. How To Complete a User Task

    Last Updated: 02/13/2024 in Getting Started My Account User Tasks
    How to complete your user tasks.

  6. Viewing User Tasks

    Last Updated: 02/13/2024 in Getting Started My Account User Tasks
    How to view your incomplete user tasks.

  7. What Is A User Task?

    Last Updated: 02/13/2024 in Getting Started My Account User Tasks
    A brief description of user tasks.

  8. Lost phones, or other issues with Multi-Factor Authentication (MFA)

    Last Updated: 02/13/2024 in Getting Started My Account Multi-Factor Authentication (MFA)
    What to do if you have enabled MFA but your device is lost or damaged and you cannot log in.

  9. How To Disable Multi-Factor Authentication (MFA)

    Last Updated: 02/13/2024 in Getting Started My Account Multi-Factor Authentication (MFA)
    How to disable Multi-Factor Authentication (MFA) on your Qualpay user.

  10. How To Change MFA Prompt Frequency

    Last Updated: 02/13/2024 in Getting Started My Account Multi-Factor Authentication (MFA)
    How to change the frequency of MFA prompts.