Updated Articles

  1. Surcharges and Convenience Fees by Location

    Last Updated: 08/21/2026 in Transactions
    Information on surcharges and convenience fees by location.

  2. ACH Payment Return Types

    Last Updated: 08/21/2026 in Qualpay Products ACH Payments
    Information about ACH Payment Return Types.

  3. ACH Payment "Not Authorized" Returns

    Last Updated: 08/21/2026 in Qualpay Products ACH Payments
    Information about ACH Payment "Not Authorized" Returns.

  4. Release Notes

    Last Updated: 08/19/2026 in Working With Qualpay
    A directory of release notes for Qualpay Manager.

  5. ACH Payment Return Codes and Descriptions

    Last Updated: 04/21/2026 in Qualpay Products ACH Payments
    Information on reject reason codes for ACH payments.

  6. How To Add Virtual Multi-Factor Authentication

    Last Updated: 04/02/2026 in Getting Started My Account Multi-Factor Authentication (MFA)
    How to add virtual authenticator Multi-Factor authentication (MFA) to your Qualpay user.

  7. How To Add SMS Multi-Factor Authentication

    Last Updated: 04/02/2026 in Getting Started My Account Multi-Factor Authentication (MFA)
    How to add SMS Multi-Factor Authentication (MFA) for your Qualpay user.

  8. How To Add Security Key / Biometric Multi-Factor Authentication

    Last Updated: 04/02/2026 in Getting Started My Account Multi-Factor Authentication (MFA)
    How to add YubiKey One-Time Password Multi-Factor authentication (MFA) to your Qualpay user.

  9. What is Multi-Factor Authentication?

    Last Updated: 04/02/2026 in Getting Started My Account Multi-Factor Authentication (MFA)
    A brief explanation of Multi-Factor Authentication (MFA).

  10. Qualpay Billing Cycles

    Last Updated: 04/02/2026 in Reporting and Reconciliation Funding, Statements, Billing, and Fees
    Information on billing cycles that relate to reconciling your statements.