Release Notes

November 18th, 2021

New Features

  • Recurring Billing: Added a settings page for Subscriptions to set the number of retries.
  • Reporting API: Added MasterCard Merchant Advice Code to transaction requests & transactions by pg ID reporting APIs.

Update

  • Embedded Fields: Will now display a red border on error fields and not display an error message since the fields with errors would move out of frame view.
  • Qualpay Manager: MFA will now present a challenge if we've never seen your device configuration before (in addition to being outside a user's challenge timeframe preference).
  • Qualpay Manager: New user profile MFA challenge time frame option: Never (Only prompts for MFA on device change).
  • Qualpay Manager: User's devices that haven't been used in over a year will be forgotten.
  • Qualpay Manager: Being presented with an MFA challenge no longer counts against a user's invalid login attempts.
  • Reporting: Reports with many filters will no longer overflow the report. The filter list will now scroll instead.

Bugfix

  • Reporting: Fixed a bug where click events in the first column were ignored.


October 25th, 2021

New Features

  • Reporting: Added Merchant Advice Code for MasterCard to the transaction detail authorization tab in the Transactions report.
  • Reporting: Added the Merchant Advice Code for MasterCard to the Transactions report filters.

Update

  • Disputes: Removed the option to select compelling evidence for Visa 13.1 dispute reason code.
  • Virtual Terminal: Added ability to hide Email address.


October 18th, 2021

Update

  • Checkout: Ability to make options fields required on the checkout configuration page.
  • Receipts: Receipts will now include transaction fees.

Bugfix

  • Qualpay Manager: Fixed merchant dashboard graphs not flowing properly on load.
  • Reporting: Fixed bug that prevented the detail section from loading on AUS reports.


September 28th, 2021

Bugfix

  • Reporting: Fixed bug that was formatting the timestamp incorrectly in the Between Date/Time filter in timezones to the east of UTC.
  • Invoicing: Invoice Logo storage changed so the logo URL on invoice emails sent to customers will not expire.


August 26th, 2021

Bugfix

  • Disputes: Fixed radio button size on dispute modal for selecting credit processed and non-disputed transactions.
  • Reporting: Fixed Dispute Report as it was not refreshing after an action was taken on an individual dispute.


August 9th, 2021

Update

  • Reporting: Merchant reports will now be hidden when the detail section is visible.
  • Reporting: Renamed the Text to Pay report to the SMS report and added the SMS response to the Communication Response section.
  • Users: Added phone number column to the report as well as in the filter options.


July 26th, 2021

New Features

  • Reporting: Added Batch type to the Reconciliation batch report section.
  • Reporting: The transaction detail section of reports will display the detailed description card type once the transaction is cleared.
  • Reporting: The Settled Transaction report will display a detailed description of the card type.

Update

  • Embedded Fields: If reCaptcha is turned off, then it will always run a tokenize type instead of a verify.
  • Recurring Billing: Change payment data request on Google Pay for subscriptions.

Bugfix

  • Reporting: Fixed hover text being hidden on dispute report top row.
  • Recurring Billing: Set the maximum value of trial duration to 99 when adding new recurring plans.
  • Reporting: Fixed the View transaction button access on the Dispute Report page.
  • Payment Gateway: Will now catch and display errors when creating a refund request for a non-PG transaction.
  • Reporting: Fixed bug that was always showing USD currency symbol on reconciliation batch report regardless of batch currency.


July 13th, 2021

New Features

  • Embedded Fields: Support the Configuration of whether ACH or credit cards show on the hosted iframe.
  • Embedded Fields: A la carte embedded fields will now support Google V3 reCaptcha.
  • Reporting API: Settled Transactions Report has added developer_id to the response.

Update

  • Virtual Terminal: Updated product to make the experience of taking payments on a mobile browser easier.
    • Combined Customer First and Last Name to a single field.
    • Removed Credit card and ACH picture.
    • Hide Transaction type buttons so there is only one option.
  • Virtual Terminal: Updated settings to allow merchants to hide/display shipping address fields.
  • Virtual Terminal: Updated settings to allow merchants to hide/display additional payment information fields.
  • Virtual Terminal: Updated settings to allow merchants to hide/display billing address fields (except postal code).
  • Virtual Terminal: Updated settings to allow merchants to hide/display the business name field.
  • Virtual Terminal: Updated settings to allow merchants to hide/display the telephone number field.


June 28th, 2021

Update

  • Virtual Terminal: The Purchase ID field has now moved to be under the total. 

Bugfix

  • Reporting: Consolidated Summary reports will load properly instead of looping.


June 21st, 2021

Bugfix

  • Disputes: Fixed modal header and checkboxes in a modal window.


June 4th, 2021

New Features

  • Recurring Billing: Added support for cancelation of a subscription if the initial one-time fee cannot be successfully completed.
  • Virtual Terminal: If available, the transaction page will load with a specifically selected payment profile.
  • API: Added support for reference_id when creating and searching customer vault.

Update

  • Receipts: Virtual Terminal receipts now fit better on mobile devices.

Bugfix

  • Receipts: Fixed bug that was not sending out receipt emails when a non-Qualpay transaction is refunded.
  • Customer Vault: Fixed UI bug that wasn't formatting phone numbers properly on the detail screen.


May 26th, 2021

Update

  • Receipts: Truncation format now only displays the last 4 digits of the account number. 
  • Reporting: The Batch Report and the Settled Transaction Lookup Report will now include the auth_code in the search filter and the display columns.
  • Notifications: Moved the Notifications link to the Communication section on the Administration page.
  • Customer Vault: The Phone Number field now allows international numbers. 
  • Customer Vault: The Phone Number field now has an Indicator to denote if a number is for a mobile phone and if the customer has approved receiving messages to that number.
  • Customer Vault: The Find Customer Report now has filters for Is mobile and SMS opt-in.

Bugfix

  • Receipts: Refund and recharge transactions will show the appropriate receipt instead of the receipt from the original sale.


May 14th, 2021

Bugfix

  • Reporting: Text to pay report will now load report data only for the selected merchant and not the user node.
  • Embedded Fields: Adjusted the opacity on the Embedded card number field placeholder on Firefox so the shade matches the rest of the placeholder fields.
  • Disputes: Fixed Dispute Vendor modal sizing.
  • Checkout: Fixed Checkout ACH consent modal sizing.


May 4th, 2021

New Features

  • Disputes: Added Pre Dispute Quick Link in Dispute Dashboard.

Update

  • Disputes: Updated the Dispute Report to include Pre Dispute data.
  • Virtual Terminal: Updated the input mode on the transaction amount and phone number fields to display the numeric keyboard on mobile.
  • Disputes: The view transaction link on the Dispute Detail page will be computed every time the dispute changes.
  • ADDs SmartConnect: Billing firm name will also be included in the tokenize/verify request when adding a new payment method using E3.
  • QuickBooks: For Quickbooks Desktop, the add button is disabled for new transactions if there are no new transactions available.

Bugfix

  • Reporting: Adjusted the summary totals on the Settled Transaction Lookup report to align with the appropriate columns.


April 16th, 2021

Bugfix

  • ADDs SmartConnect: Fixed bug that was not sending the account holder name to PG when adding a new ACH payment on E3.
  • Qualpay Manager: Fixed toast messages not showing on the login screen.
  • Qualpay Manager: Fixed several issues in the login modal while logging in with MFA devices.
  • Invoicing: Fixed bug that was throwing an error toast when Invoice Settings page was loaded.
  • Qualpay Manager: Fixed bug on third-party Integrations report that was not clearing merchant ID from filters when switching between merchants in the consolidated view.


April 13th, 2021

New Features

  • Checkout: Now sends client_ip to Qualpay Payment Gateway for velocity check.
  • Payment Gateway: Recharge button will now be displayed for refund requests.
  • Embedded Fields: Will now return type id in response for ACH.

Update

  • Reporting: Transaction report will no longer display "System (Old)" for user login for non-VT requests. 

Bugfix

  • Customer Vault: Fixed bug that was preventing customer vault from using the firm name when tokenizing ACH business accounts.
  • Qualpay Manager: Fixed bug that was causing the ACH confirmation field to take up the entire page width.
  • Customer Vault: Fixed bug that was causing Card number edit pencil in customer vault and checkout vault to appear outside the text field.


March 30th, 2021

New Features

  • Users: Added the user's local timezone to the user profile.
  • Reporting: Converted time displayed on reports to use the browser's local time.
  • Invoicing: Added Google Pay support for Invoices.
  • Embedded Fields: Added client IP address velocity check.
  • Payment Profiles: Added Do Not Disturb hours which allows payments to be suspended during certain hours.

Update

  • ADDs SmartConnect: Updated SmartConnect settings to allow for saving the settings without validation.
  • Disputes: Removed response reason "cardholder No Longer Dispute" for dispute Reason Code 11.x.

Bugfix

  • Qualpay Manager: Fixed an edge case toast error when a user logs in then deletes their cookies.

Feature and Functionality Removal

  • Plugins: Removed plugin support for ZenCart.


March 16th, 2021

Update

  • Reporting: Added account number source filter on the Transactions report to support Google Pay.
  • Reporting: IO History report is now available to consolidated users.
  • Reporting: Pending Transaction Summary report is now available to consolidated users.
  • Reporting: Updated separation of sections on the Reconciliation report for clarity.
  • Reporting: Profile ID filter added to the Batch History report.
  • Reporting: Added merchant reference number to Transaction Detail Summary report.
  • Reporting: Changed the Settled Transaction report's default filter to be the batch date.

Bugfix

  • Reporting: The Transaction Summary report will show proper account & virtual account numbers for digital wallet payments.
  • Qualpay Manager: Fixed an issue where a merchant wouldn't be cached when the cache is invalidated/reloaded.
  • Invoicing: Dashboard will now display the link to the bounced email report even if there are no bounced emails.
  • Reporting: Any batch date filter set on the Batch Summary report will be copied to the Batch Detail report.
  • Reporting: Date format on Batch History report reverted from international to the US.
  • Reporting: Fixed broken links back to dispute details from other reports.


February 24th, 2021

New Features

  • ADDs SmartConnect: New payment type added to E3 through the SmartConnect menu item. Qualpay will automatically create or update the appropriate Customer Number into Qualpay's Customer Vault so that it will match the customer number in E3.

Update

  • Embedded Fields: Google V3 captcha will be enabled by default when embedded fields product is added to a merchant.
  • Embedded Fields: Increased default reCaptcha interval from 15 to 30 minutes. This can be changed on the Embedded administration settings page.
  • Qualpay Manager: The site framework has been updated. All reports have received usability updates.


January 29th, 2021

New Features

  • Reporting: The Transactions report and the Settled Transaction report will display the last 4 of the card number (if available) for digital wallet transactions.
  • Reporting: The Transactions report will now display the card data source for digital wallet transactions.
  • Reporting: Added a "View in Customer Vault" button to the Actions section of transaction detail to display vault records associated with a card id (only available for merchants using Quapay's Customer Vault).
  • API: Added ability to accept pre-arb using dispute API.

Update

  • Virtual Terminal: Updated commodity code link for purchase card transactions.

Bugfix

  • Reporting: The "Add to Customer Vault" button will appear in the Actions section of the transaction detail even if the customer record associated with the card_id is deleted (only available for merchants using Quapay's Customer Vault).


January 25th, 2021

New Features

  • Customer Vault: Customer vault can now take either billing name or firm name for ACH.
  • Virtual Terminal: ACH payments now require either customer name or firm name.
  • Embedded Fields: V3 Captcha rules can now be configured from the settings page.
  • ADDs SmartConnect: Added setting to allow duplicate card ids in E3.


January 11th, 2021

New Features

  • Customer Vault: Added email address storage for payment methods.
  • Customer Vault: Customer Vault users can now update card numbers with verification.

Bugfix

  • Reporting: The pagination record count will again display properly.
  • Reporting: Fixed a bug that was causing errors on refunds from the batch report.
  • Payment Profiles: The payment profile screen will now display the correct email receipt value.


December 11th, 2020

New Features

  • User Management: Added field for the user's phone number.
  • Notifications: Migrate all Email notifications to specified users.

Update

  • Invoicing: Shortened the invoice link.
  • Checkout: Google Pay logo changes.
  • Receipts: Google Pay Integration for receipts.
  • Reporting: Included API user label in the Created by Column in Customer Vault Report.
  • Reporting: Added developer_id to the Vault report.
  • Reporting: Added Email Address and ACH Type ID to the card id report.


November 17th, 2020

New Features

  • Payment Profiles: Added ability to enable receipts by default.
  • Disputes: Added Reason Code 10.1 for VISA.
  • Qualpay Manager: Added account accepted card types to the Merchant Details page under Administration.
  • Payment Profiles: Add a time zone indicator to the Batch Close time.
  • Embedded Fields: Added support for Google Captcha V3.
  • Embedded Fields: Added a settings page in Settings under Administration.
  • Embedded Fields: Embedded requests will now be invalidated after a default # of declines. Defaults are configurable on the new Embedded Fields Settings page. 

Update

  • Invoicing: Invoice report filter options will now be displayed in alphabetical order.
  • Payment Profiles: ACH Batch Close time fields will remain hidden in the merchant profile editor for profiles that do not take ACH payments.
  • Checkout/Virtual Terminal ACH Payments: If Business is selected as the Account Holder Type and a Company Name is entered in the Company field, the Company Name will override the billing first and last name.

Bugfix

  • Reporting: Batch Detail report will now scroll down to the transaction detail section when a detail row is selected.
  • Reporting: Funded amount in the Transaction Research report & Detail will now display the proper currency instead of UKN.

Feature and Functionality Removal

  • Plugins: Removed plugin support for Shopify.


October 13th, 2020

New Features

  • Reporting: Added moto-eCommerce indicator to Transactions Report search filter, and is available on the report download.
  • Reporting/Disputes: Added the Reference number to the Transaction detail Settle tab and the Refund settle tab.
  • Reporting: Pending Funding report will now display funding amounts pending in USD once the batch is closed. 
  • Notifications: Added Dispute And ACH email alerts to Notifications.
  • QuickBooks: If any data Sync is currently running for a merchant account and they attempt another sync, a message will be displayed.
  • QuickBooks: Added Date field required.
  • Qualpay Manager: Added support for separate batch close times for ACHP and Credit Cards.

Update

  • Disputes: Updated the Dispute Modal help for manually entering a Credit reference number, to ensure that the Refund reference number is used.
  • Qualpay Manager: Updated the style of the login page.

Feature and Functionality Removal

  • Reporting: Removed summarization by currency on Pending Funding Reports.

Bugfix

  • Notifications: Fixed bug that was causing batch processing email notifications to not be updated.
  • QuickBooks: The date range stored field will honor the required setting.
  • Qualpay Plugins: Fixed issue that was causing IE11 to not be able to load checkout pages or embedded fields for QP plugins.


September 1st, 2020

New Features

  • Notifications: Added Daily Processing Summary report for consolidated and single merchant users.
  • Receipts: Added the ability to create receipt profiles on the receipt settings page (available if the merchant account has more than one payment profile).
  • Receipts: Added the ability to support multiple receipt settings per merchant.
  • Receipts: Added receipt label and receipt profile ID fields to the receipt settings page.
  • Receipts: Added payment profile to the receipt settings page.
  • Receipts: A receipt profile can be linked to one or more payment profiles.

Update

  • Invoicing: Reorganized the action buttons on the Invoice preview page.
  • Invoicing: Color improvements of the invoice header section to work better with merchant branding/icons.
  • Reporting: Added Login ID as a filter on the Transactions report.


August 18th, 2020

Feature and Functionality Removal

  • Qualpay Manager: Internet Explorer 11 is no longer supported.

Update

  • Reporting: Pending Funding report will ignore zero dollar batches.
  • Reporting: Pending Funding report is available for users at a consolidated level.
  • Reporting: Funded currency in the footer on the Pending Funding report will display in USD.

Bugfix

  • Reporting: Corrected issue that caused incorrect sorting on Pending Funding report.


August 7th, 2020

New Features

  • Reporting: Added a new Pending Funding report that will allow tracking of amounts to be funded.

Update

  • Disputes: Removing Download PDF from dispute detail.
  • Disputes: The Response Description field allows a maximum of 100 characters for MasterCard and 5000 for other Card Brands.
  • Disputes: Consent Message Updated.
  • Reporting: The account updater report will be sorted by Request ID in descending order by default.


July 31st, 2020

New Features

  • Disputes: Dispute detail includes issuer country (if present).
  • Reporting: Dispute History report download includes a column for issuer country.
  • Reporting: Pending Transactions report now includes a summary section.

Bugfix

  • Reporting: Card id report will no longer load Account Updater columns repeatedly every time the report is loaded.


July 21st, 2020

New Features

  • Disputes: Dispute Modal Changes for MasterCard.
  • Reporting: Added Expiry Date Columns and filter to the dispute report.
  • Reporting: Only Dispute Adjustment records will be linked to the dispute page on the Adjustment report.

Bugfix

  • Receipts: Fixed bug preventing receipt logo upload.
  • Users: Fixed incorrect day check for password age in the user profile.


July 14th, 2020

New Features

  • Receipts: Added sections for billing and shipping information in the receipt.
  • Receipts: Added Sub-footer text in the receipt.
  • Receipts: Added a toggle to display/hide billing and shipping addresses on the receipt settings page.
  • Receipts: Added a toggle to display/hide Merchant Reference No, PG ID, Purchase ID, or Sub-footer on the receipt settings page.
  • Reporting: Added firm name field for checkout transactions on the Transaction report.
  • Disputes: Added processing spinner on dispute modal while credit process and non-dispute transaction services are pulling data.
  • Recurring Billing: Added payment profile filters to Plan and Subscription reports.

Update

  • Receipts: New layout for view/sends the receipt.
  • Disputes: Optimized credit process and non-dispute query on dispute modal.
  • Recurring Billing: Profile ID can now be updated on active subscriptions.


July 2nd, 2020

New Features

  • Virtual Terminal: Customer Name and Phone Number can now be set to required.
  • Virtual Terminal: ACH Payment Type can now be hidden for specific users.
  • Virtual Terminal: Focus on CVV and Exp Date fields while on a mobile device will open the numeric keypad.

Update

  • Reporting: Removed max limit on the “Control Number” filter for the Dispute History report.
  • Reporting: Added batch type column to the Batch history report.
  • Virtual Terminal:  The Purchase ID field has moved from the Additional Payment Details section to below the Card Detail information.
  • Recurring Billing: Customer and Plan quick search fields will display error messages if the user tabs out of the field without selecting a customer.
  • WooCommerce Plugin (release version 3.1.3): Updated subscriptions to comply with Visa and MasterCard regulations for Negative Option Billing.

Bugfix

  • Dispute API: Fixed bug where dispute API was returning success response even though it was failing to attach documentation that did not meet requirements.
  • WooCommerce Plugin (release version 3.1.3): Fixed Bug for shipping charge.


June 16th, 2020

New Features

  • Fraud: New merchant settings page to manage Qualpay Payment Gateway fraud flags.

Update

  • QuickBooks Sync: Support for HTTP 400 error from QuickBooks, which is received when a merchant tries to import data into QuickBooks when they have marked books “closed” for a financial period.
  • Checkout: Permanent Checkout Link. Supports purchase ID, Amount, and Phone No in the query parameter.

Bugfix

  • Recurring Billing: Display appropriate error message on subscription details when billing card is no longer available.
  • Reporting: Batch History report will display empty string instead of text "undefined" if cardholder name is not available.
  • Qualpay Checkout: fixed horizontal scrolling on the logo section.


June 2nd, 2020

New Features

  • Virtual Terminal: Merchants can now change the label on the Purchase ID and Merchant Reference fields.
  • Reporting: Research Report - added a legal entity filter.
  • Reporting: Transaction Detail Report - Optional & customer information will display for static checkout transactions.

Bugfix

  • Checkout: Static checkout profiles will no longer see the “None” ReCaptcha type.
  • Embedded Fields: The card icon on the card number field will now match the card number entered.
  • Profile Settings: Switched the order of required fields on Virtual Terminal settings to match the order on label fields.
  • Checkout: Max value of purchase ID is 25 characters.
  • Checkout: Fixed error that was generated when sending an e-mail post-transaction.
  • Checkout: Fixed issue where clicking on the Close button does not bring back the New Checkout Profile button.
  • Checkout: Added a validation that the "create checkout profile link" API can not be used with the Static profile.
  • Checkout: Fixed issue where updating checkout label was not automatically refreshing the label in the drop-down.


May 18th, 2020

New Features

  • Virtual Terminal: Merchants can now change the label on the Purchase ID and Merchant Reference fields.
  • Receipts: The receipt will be displayed after a successful Void, Capture, Refund, or Recharge from Transaction Details.
  • Vault: Merchants can now add a Card ID to Customer Vault from Transaction Details (available only for cards not already in Vault).
  • Reporting: Profile Lookup filter is now available on pending, batch, settled transactions, and transaction reports.
  • Vault: The Customer Detail page will display disable or delete buttons on default billing and shipping addresses.
  • Qualpay Manager: Merchant Admin Settings & Notification pages will now display the merchant selector modal for consolidated users.

Update

  • QuickBooks: Changed time zone format in QuickBooks sync emails.
  • Integrator API: Get Merchant Settings will include the profile label in payment profiles.

Bugfix

  • QuickBooks: Fixed large upload email not being sent for QuickBooks Online sync.


May 6th, 2020

New Features

  • Checkout: Checkout is now protected by Google reCAPTCHA.
  • Reporting: The transaction detail report's authorized tab will now be visible for declined refunds and credits.
  • Reporting: The transaction detail report's summary section will now always show the response code.
  • Virtual Terminal: Line Items can be added for all cards, not just purchasing cards.
  • Recurring Billing: The subscription payment gateway profile can now be overridden by any other profile of the same currency when creating new on-plan subscriptions. 
  • Recurring Billing: Purchase ID can now be added for Off-Plan Subscriptions.

Update

  • Customer Vault: Downloading customers in JSON will parse the billing card data and create one row per customer+billing card.

Bugfix

  • Reporting: Removed extra space in the transaction status label on the Transactions report.
  • Disputes: Supporting Documents help bubble change for Dispute modal.
  • Checkout: Profile label change from static to permanent.


April 27th, 2020

New Features

  • Receipts: Can now configure line items to appear on the receipt.
  • Receipts: Can now configure a reply to email address.
  • Receipts: Can now configure a "From Name" (First and Last name) that will appear on emailed receipts received by customers.
  • Timezone: New merchants will board with the best guess timezone, based on zip code. Email receipts from Qualpay products now support format based on a timezone.

Update

  • Reporting: Pending Transaction report will show all pending transactions by default.
  • Reporting: Pending Transaction report can now be filtered by profile id.
  • Payment Profiles: AVS and CVV settings in the payment profile are now reversed to show settings more clearly.

Bugfix

  • Virtual Terminal: When the send email receipt option is enabled, customer email is now required.
  • Qualpay Manager: Added the custom user profile menu while in mobile view.
  • Qualpay Manager: Added missing user profile menu item link to the merchant mobile menu.
  • Qualpay Manager: Fixed several instances of broken menu icons in mobile view.


April 15th, 2020

New Features

  • Virtual Terminal: Added toggle to send receipt to the customer.
  • Virtual Terminal: Added option for merchant receipts to be sent for both successful and declined transactions.
  • Qualpay Manager: Added “send me a copy” option for merchant receipts on invoice, checkout, and subscription transactions.
  • Checkout: Merchants can now choose a payment profile while creating a static checkout profile. If the account has only one payment profile, it will be selected automatically.
  • Checkout: Added new label "Payment Profile id" in static checkout profile administration page.
  • Checkout: Added feature so Merchant can choose the ACH label in the checkout profile administration page.
  • Checkout: Added new label "checkout profile type" in the checkout profile administration page.

Update

  • Qualpay Manager: Moved email receipts for the VT, invoice, checkout, and subscription to the Notifications section.
  • Recurring Billing: Plans - Updated Trial duration label for clarity.


April 6th, 2020

New Features

  • Recurring Billing: New Recurring plans UI with support for DBA suffix (negative option).

Bugfix

  • Checkout: Updated checkout tags so checkout is styled properly on Firefox.
  • Checkout: Checkout loaded on the modal will now scroll properly on Safari.
  • Checkout: The checkout page will scroll to page top after success or failure.


March 27th, 2020

New Features

  • Vault: Added ability to edit card numbers and ACH data fields.
  • Vault: Added ability to update the Type ID for ACH payment methods.
  • Checkout: Added the ability to “Add” payment details to Customer Vault via Dynamic Checkout.
  • Checkout: Added the ability to “Edit” payment details in Customer Vault via Dynamic Checkout.


March 18th, 2020

New Features

  • Qualpay Manager: Added Designated Contacts list to the Merchant Details screen in the Administration section.

Update

  • Qualpay Manager: Moved email notification indicators for the batch close, daily Invoice, Subscription, and Account updater from merchant Settings to Notifications in the Administration section.
  • Qualpay Manager: Added support of multiple email addresses for notifications of batch closure.


March 6th, 2020

New Features

  • Qualpay Manager: The User Profile Security page now allows a password reset email to be sent for others.

Update

  • Qualpay Checkout: Improved UI.  Expire Link Days and Minutes are now in drop-down boxes for usability.
  • Reporting: Reports will now highlight the last selected row.

Bugfix

  • Qualpay Checkout: Defaulted to e-mail address is required.
  • Qualpay Checkout: If the checkout profile is disabled the checkout page will not load.


February 24th, 2020

New Features

  • Qualpay Manager: Users can now change their own password and email address in their profile.
  • Qualpay Manager: A Users' email address is now tracked as verified and can be manually verified.
  • Qualpay Manager: The time of a user's last password change is now tracked.
  • Qualpay Manager: The user security page now allows users to modify how often MFA devices are prompted.
  • Qualpay Manager: Added MFA support for YubiKey OTP.
  • Reporting: Added card id filter to the Transaction Research report.
  • Payment Gateway: Payment Gateway transactions will now use the new receipt format.

Update

  • Qualpay Manager: Updated general styling to a darker content background.
  • Qualpay Manager: Updated the user profile menu and style.
  • Qualpay Manager: Reworked how adding SMS and Virtual Authenticator happen to be more user-friendly.
  • Qualpay Manager: The Virtual Authenticator now requires a valid code before it will attach.
  • Qualpay Manager: Updated login page and login modal to support new and multiple MFA options.

Bugfix

  • Qualpay Manager: Transaction Report will now display the Transaction Source.


February 10th, 2020

New Features

  • Checkout: Surcharge support for recurring.
  • Checkout: Added support for Convenience fees.
  • Checkout: Permanent Checkout Link.  Allows merchants to do multiple checkout transactions using a single checkout link.
  • Reporting: New column, source, added to transaction report.

Update

  • Embedded Fields: Added CVV length validation.
  • Recurring Billing/Plans: Profile labels will be displayed instead of the profile currency in recurring billing and plan profile id drop-downs.
  • Recurring Billing: The Profile ID label will be displayed in the recurring billing detail screen.
  • Reporting: Account number filter on Transaction report will default to CONTAINS instead of IS.
  • Reporting: The funded amount column in the PDF batch report will be displayed only if there are transactions that are funded.

Bugfix

  • Checkout: Added validation so if the email receipt toggle is on, an email address is required in checkout settings.
  • Checkout: Missing recurring frequency text for “Weekly” will now again appear in the preview window when selected.
  • Disputes: Dispute amount help bubble fix on dispute modal.
  • Invoice: Corrected an issue that prevented users from creating a new customer from the Invoice page.
  • Account Updater: Fixed bug that prevented users from enabling/disabling account updater.


January 30th, 2020

Update

  • QuickBooks: Changed from toast to modal (with OK button) for the export email confirmation.
  • QuickBooks: Fixed timestamp in the email notification to an easier-to-read format.

Bugfix

  • QuickBooks: fixed code when getting HTTP 401 (Unauthorized Token) error from QuickBooks API response.


January 14th, 2020

New Features

  • Recurring Billing: Off Plan subscriptions (UI and API) can have surcharges.
  • Recurring Billing: Convenience fees can be enabled at the merchant level.
  • Virtual Terminal: ACH confirmation fields can be enabled/disabled on the Payment Settings page. 
  • QuickBooks: Added email messaging for QuickBooks Terms and Conditions page.

Update

  • QuickBooks: Added terms and Conditions page to Qualpay website.

Bugfix

  • Reporting: Fixed "Internal Error" on Card id report when using the account number filter or advancing to another page.
  • Reporting: Fixed issue that prevented PG log and API access log reports from modifying the default number of days back in the timestamp filter.


December 30th, 2019

New Features

  • Checkout: Name required for ACH configuration on checkout setting.
  • QuickBooks: Added email messaging for large exports to QuickBooks.
  • QuickBooks: Added email messaging for QuickBooks Terms and Conditions page.
  • Qualpay Website - Privacy Policy: Added information regarding CCPA.

Update

  • Invoice: Updated headers for personal and payment information sections.
  • ACH: Qualpay ACH Payment transaction limit had changed to support amounts over $5,000 US.
  • API - Embedded Fields: ACH users will be asked for the account type in two steps, rather than one.
  • API - Embedded Fields: ACH users will be asked to confirm their account number. This is an optional field and can be turned on or off by the merchant via the API.
  • API - Embedded Fields: A numeric keypad will be displayed on mobile browsers when the focus is on payment data.
  • Reporting: The Pending Transaction report can be filtered by Source.
  • Reporting: The Batch Report PDF will now display the first and last name prior to the settlement of the batch.

Bugfix

  • Reporting: The Batch history report will no longer display a duplicate detail section.


December 9th, 2019

New Features

  • QuickBooks: QuickBooks Sync for QuickBooks Online and QuickBooks Desktop is now available.
  • ACH Payments: Added merchant ID to reject, late return, and NOC email notifications.
  • Developer Center: Qualpay Checkout 2.0 is now available. Support for modal-window, customization, and recurring billing included. Documentation changes for Checkout 2.0.
  • API - Account Updater: Requests can be created for specific card ids.
  • API - Account Updater: Requests can be canceled through API if the request has not been sent out to the AUS engine.
  • Account Updater: Account updater requests can now set the harvest source to either card or customer vault (can be managed in Qualpay Manager or via API).

Update

  • API - Account Updater: Moved the AUS reporting APIs to Account Updater API so all AUS-related APIs are grouped together.

Bugfix

  • Qualpay Manager: The transaction refund warning message will now display the appropriate message (partial or full refund) and correct refund amount based on the amount to be refunded.
  • Reporting: Pending transaction report will show the transaction creation timestamp in the auth time columns for refunds that are not authorized.
  • ADDs SmartConnect: Fixed VPN and CORS version to support expiration years less than 4 digits.


November 20, 2019

New Features

  • ADDs SmartConnect: Add payment method modal in customer vault and smart connect will use the merchant record to identify accepted payment types instead of PG profile.
  • ADDs SmartConnect: Added support for ADDs to allow a letter in the account number for the "check digit".
  • Customer Vault: Deleting all billing cards using the Customer Vault API will now clear the primary card number field.
  • Webhook: Added webhooks for creating and updating subscriptions.

Bugfix

  • Reporting: Fixed spacing issue for the Action buttons on the transaction detail page.


November 4, 2019

New Features

  • Reporting: Transaction Research Report - The transaction Research report will now indicate if the sale amount has been adjusted on open batch refunds.


October 17, 2019

New Features

  • Webhook: Added Webhook for ACH Returns.
  • User Management: When a user's status is changed to Disabled, the user is immediately logged out of Qualpay Manager.
  • Recurring Billing: Added a new option to skip billing cycles when resuming a suspended subscription.
  • Payment Profiles: Added a label to the profile editor.  The label will be displayed in the Virtual Terminal payment profiles drop-down menu.
  • Reporting: Batch History Report - Pending Batches can now be included in downloads.
  • Reporting: Card ID Report - New filter to search by Cardholder Name.
  • Reporting: Card ID Report - New column added for the date the Card ID was created.

Update

  • Password Reset: When attempting to reset a password, the text is now generic.  Text now states that if the user login is valid an email will be sent to the email on file for that user.  Text no longer states if the user login is valid or not.
  • Disputes: ACH - The "Accept" button will now display for both fulfilled and new ACH cases.
  • Disputes: ACH - The count for new ACH cases on the dispute dashboard will now include both fulfilled and new ACH cases.

Bugfix

  • User Management: Fixed reversed toggles for Customer Vault options of Update Customer and Delete Customer.
  • User Management: Fixed issue which could allow case insensitive users to be created.
  • Qualpay Manager: Fixed issue with some icons not appearing in chrome.


October 2, 2019

New Features

  • Disputes: New ACH Cases -  Add status filters for New and Fulfilled.
  • Disputes: ACH - For Notice of Changes (NOCs), the ACH Payment Notes are now available to view.

Update

  • Developer Center: Updated to include the developer portal Webhook guide links.
  • Disputes: ACH - Update the filter to allow for NOCs in the report.
  • Disputes: ACH - Added the ability to change the status on a NOC that is currently a "Fulfilled" or "New" status to "Accepted".
  • Disputes: ACH - Update the type hover over for N.  N hover will now display as NOC.  Dispute detail will show as "N - Notification Of Change".
  • Disputes: ACH - Removed Financial Adjustment Section of Dispute Detail page.
  • Disputes: ACH - Renamed Dispute Data section to be ACH Payments.
  • Disputes: Detail - Updated the Dispute Amount, Dispute Status, and Dispute Status Date fields to remove Dispute from the field name.
  • Reporting: Updated Transaction Detail to not include K and X dispute types in the Dispute tab.
  • Reporting: ACH NOCs and Returns to be labeled appropriately as an ACH Case instead of a Dispute.
  • Checkout Settings: Removed notification URL and allow partial payments from the UI.
  • ADDs SmartConnect: Creating a new token via SmartConnect will now require the First and Last Name as well as the cardholder address.
  • ADDs SmartConnect: Supports CORS and alternate VPN solutions.


September 24, 2019

New Features

  • Subscriptions: Added View Failed Subscription Transactions link to the subscription summary page.
  • Subscriptions: Added First Name and Last Name columns to the subscription dashboard.
  • Reporting: Added a status filter to the Settled Transactions Report for ACH rejects. 
  • Reporting: Settled Transactions report will now include the reference number.
  • Reporting: The batch number on the Batch History report will now link to the reconciliation report once the deposit is on its way.
  • Reporting: The Transactions report now allows search by Developer_id.
  • Reporting: The Transaction Detail page will now link to the related Subscription ID on subscription transactions.
  • Reporting: Dispute report has new filters to handle ACH Late Returns and ACH NOCs.
  • Reporting: Added a new column for “Payment Type” to the Dispute report.
  • Disputes Dashboard: New ACH Cases will present NOC and ACH Late Returns when the merchant is enabled for ACH.
  • Manage Users: Added new access item controls for additional products and reports. 
    • Merchant Details
    • Webhook Administration
    • ADDs SmartConnect
    • ADDs SmartConnect Settings

Update

  • Reporting: Updated the filters on the Settled Transactions report so they are listed alphabetically.
  • Reporting: The Batch History report PDF will show "Rejected" in the funded amount column if the transaction is rejected.
  • Reporting: Updated the Dispute Detail page to accommodate ACH payments.

Bugfix

  • Subscriptions: Corrected the View All Subscription Transactions link on the subscription summary page so the correct filter is applied.


September 11, 2019

New Features

  • Reporting: The Transaction Detail Report's Authorize tab can now be multiple colors. The color of the tab will be based on the status of the transaction. Red indicates that the transaction is not successful or if it is held. Green indicates that the transaction is successful.

Update

  • Reporting: The Settled Transaction Report will now download only the columns that are available in the report configuration.
  • Reporting: The Card ID Report will now download only the columns that are available in the report configuration.


August 27, 2019

New Features

  • Reporting: The Transaction Research Report will now display the reject reason description for rejected transactions.
  • Reporting: The Pending Batch Report will now include First Name, Last Name, and Purchase ID.
  • Reporting: The Settled Transaction Report now has a “developer ID” filter and column.

August 9, 2019

Bugfix

  • Reporting: Excel export for Statement report was throwing an error when multiple reports are exported. 


July 22, 2019

New Features

  • Customer Vault: Customer vault record will now require either customer name or firm name to create a new vault record.
  • Customer Vault: Customer ID can now contain underscore (_).
  • Recurring Billing: Recurring subscriptions can now be scheduled on customer cards other than the primary card.
  • Recurring Billing: Recurring subscriptions can now support daily frequency.
  • Receipts: New transaction receipts in the UI are now aligned with the emailed transaction receipt.

Update

  • API - Embedded Fields: Older versions of embedded fields that do not use transient keys will no longer be supported.
  • API - Checkout: The Checkout profile will no longer be associated with an API profile. Will need to send checkout_profile_id in order to indicate.
  • API - Checkout: If more than one checkout profile is present, the checkout profile id should be included in the create checkout API.
  • API - Recurring Billing: When scheduling a recurring payment, the one-time payment can be skipped by sending a new flag. 
  • API - Recurring Billing: Recurring subscriptions can be scheduled on customer cards other than primary.


July 2, 2019

Update

  • Disputes: Disabled the Submit button while doc is loading.
  • Disputes: Disabled Submit button once it is clicked, preventing multiple dispute response submissions.


June 20, 2019

New Features

  • Payment Profile: The Payment Profile editor now allows the profile id to be copied to the clipboard.
  • Account Updater: New APIs for Account Updater allows putting a card id on hold or release a card id from hold.
  • Disputes: GET Dispute API can now return the purchase ID.

Update

  • Reporting: Account Updater report will now accurately display if card id is on hold or not.
  • Virtual Terminal: New validations to the VT will display the proper error message for using ACH with surcharge.
  • Payment Profiles: When switching between payment profiles, the payment profile editor will prompt the user to save the page if there are unsaved changes.


June 11, 2019

New Features

  • Receipts: Receipt customization settings added to the profile administration page.

Update

  • Disputes: Response document bucket size increased to 10mb.


June 3, 2019

Update

  • Virtual Terminal: Updated receipt to support ACH addendum text.
  • Virtual Terminal: Toggle added when ACH selected as payment type to indicate if the customer is present/not present.
  • Receipts: Add customer name.

Bugfix

  • Disputes: Responses that include a secured PDF will display the correct error responses.


May 29, 2019

Update

  • Qualpay Manager: Refactored layout of the merchant admin dashboard.
  • Receipts: Overhaul email receipt and invoice templates for the new design.


May 13, 2019

Bugfix

  • Customer Vault: Fixed fancy card to display the last digit of masked card number and CVV for Amex cards
  • Virtual Terminal: Fixed bug on Virtual Terminal customer that was not searching for customers by the last name


April 29, 2019

Update

  • Virtual Terminal & Customer Vault:  zip code is no longer required for ACH payments.
  • Disputes: Dispute Response can be submitted only when a dispute is in a new status.
  • Disputes: Action buttons are disabled when the data is loading in the modal window.

Bugfix

  • Reporting: The card ID report is now available again.
  • Embedded Fields: A la carte fields will now work properly when iframes from non-Qualpay domains are embedded in the application.


April 12, 2019

Update

  • Developer Center: Embedded fields will return card type and expiration date.
  • Developer Center: The PR API form will now send the appropriate tokenize option when verifying a card.


April 3, 2019

Update

  • Disputes: Updated the financial adjustment section of the dispute details page to display all the columns for consolidated users.
  • Invoice: Creating a new invoice from the customer page in Vault will pre-populate invoice billing contact information with data from the customer record.
  • Virtual Terminal: Surcharge is not be allowed at the same time as convenience fees.
  • Reporting: Transactions Report > Authorization detail tab will be displayed for refunds if the refund contains an authorization code (Per Visa Purchase Authorization Mandate).


March 18, 2019

Update

  • Customer Vault: Customer first name and last name will now accept hyphens, apostrophes, and spaces.
  • Customer Vault: Changed references to Billing Card to Payment Method on Customer Vault page.
  • Virtual Terminal: Fixed a misleading error message on Virtual Terminal, when transaction declines the customer record is still written to the customer vault, the error message reflects behavior accurately.  
  • Invoice: A zero dollar line item can be included on an invoice, a zero dollar line item must be paired with a line item > $0.01.


March 11, 2019

Update

  • Developer Center: Updated WooCommerce compatible version.


March 4, 2019

Update

  • Developer Center: Updated the “tested up to” to version 5.1 for WooCommerce and Gravity Forms. Also added the latest plugin version.
    • Reporting: Fixed issue that caused authorization/verification to show as declined when they were really approved.
    • Invoices: Fixed link to the undeliverable report. 


February 26, 2019

Update

  • Disputes: Fixed issue that caused the dispute response detail to not load correctly.


February 9, 2019

New Features

  • Developer Center: Added Shopify Cashier App.

Update

  • Reporting: Changed labels in reports - 
    • Card Number is now Account Number
    • Card Type is now Payment Type
  • Reporting: Fixed issue with some date filters not filtering properly.
  • Disputes: Fixed issue where clicking on a dispute did not display the dispute details.


January 31, 2019

New Features

  • Payment Gateway: The Account Details page in Administration section now shows the currencies accepted via the Qualpay Payment Gateway.

Update

  • Invoice: Fixed issue that prevented users from sending an invoice when an email address was previously saved on file.
  • Dispute: Fixed issue that allowed the same dispute to be accepted multiple times.
  • Plugin: Update to WooCommerce plugin. The new version is now 3.0.4.


January 17, 2019

New Features

  • Customer Vault: Increased the size of the add billing card modal so the entire page is displayed without the need for scrolling.
  • Embedded Fields: CVV field now has the option to be required.
  • Checkout: Transactions can now include firm name when creating customer and specify moto e-commerce indicator in the checkout request API.
  • Qualpay Manager: Disabled pinch-zoom to prevent zooming in when tapping on input on mobile.

Update

  • Customer Vault: Fixed issue that prevented users from adding billing cards in the create customer screen.


December 21, 2018

New Features

  • Invoice: Invoices can now take decimals in line item quantity.
  • API - API Profile: The API Profile editor will now display only Active and Disabled profiles. Profiles in Deleted status will be hidden.
  • Payment Gateway: Zipcode now supports sending 10 alpha-numeric characters in the format of 1234-12345.


December 17, 2018

Update

  • Dispute: Added validation to count no of pages for dispute document. Retrievals are limited to up to 4 pages and chargebacks are limited up to 19 pages.
  • API - API Report: Added auth_tran_id to transaction API report.


December 3, 2018

Update

  • API - Dispute: Added ability to reset a dispute in the production environment while the dispute is in Qualpay Review status.
  • API - Checkout: Added card_id to the Payment Gateway response schema document.


November 19, 2018

Update

  • Invoice: Users will now be prompted to enter the reminder interval in Invoice setting page if the user selects the option to send a reminder notice.
  • API: New Transaction report (API) can be used to pull transaction request details.
  • API: Renamed Transaction Report (API) to Settled Transaction Report.
  • API - Dispute: Adding the ability to “Accept” and “Edit” disputes.
    • Added the ability to Edit a dispute by submitting a New response.
    • Added the ability to get a response to an individual dispute when a response has been successfully posted and does not include Accept.


November 1, 2018

Update

  • API - Security Keys: System-generated API security keys will have a "Generate" button on first access instead of "Rotate".


October 19, 2018

New Features

  • Disputes: Cancel button on dispute Edit modal, will no long revert dispute status to "new".
  • Disputes: Removing a document in an edit modal window, then selecting cancel will remove all the docs attached. 
  • Disputes: The Response Detail section will no longer appear when a dispute is in a new status.
  • API - Disputes: GET Disputes will now pull all the new and changed disputes from midnight to midnight for the previous day, as well as any disputes that are changed up to the time the GET request is sent.

Update

  • API - Disputes: Update dispute response - added support for response type CE11-CE14.


October 1, 2018

New Features

  • Customer Vault: Billing cards and shipping addresses can be deleted from the modal window.

Update

  • API - Dispute: Adding Dispute Status to the dispute report.


September 18, 2018

New Features

  • Webhooks: Webhook requests can be secured by Basic Authentication.
  • Webhooks: Only relevant webhooks will be displayed on the webhook configuration page.
  • API - Payment Gateway: PG Receipt API can now take a logo URL. The logo will be included in the emailed receipt.
  • API: Added a new API route to get Card Type (ARDEF) data.*
  • API - Account Updater: Added a new API route to submit and get Account Updater (AUS) requests and responses.*
  • Account Updater: Added support for American Express cards.

Update

  • Webhooks: Updated webhook to receive Account Updater (AUS) responses.

*Currently in BETA


September 10, 2018

New Features

  • Webhooks: Added webhooks for Application and Transaction Status Updates.
  • API: Added Acquirer ref num, Auth RRN, and AuthTran ID to reporting API for the transaction report.

Update

  • API: Updated Customer Vault and Subscription API to support operations on behalf of merchants.


August 30, 2018

New Features

  • Reports: Merchant batch history report will now display the terminal number when applicable.
  • Qualpay Website: Customer support via chat has been added to Qualpay's main website, www.qualpay.com.


August 6, 2018

Update

  • Invoice: The email history section of the Invoice Details page was only displaying email history for the previous week. We have corrected this behavior, and now all email history for an invoice will be displayed.


July 24, 2018

Update

  • Qualpay Manager: When changing pages, the page will automatically scroll to the top.
  • Reporting: Transaction detail of reports will now display 3DS response and MOTO/ECI values.
  • Reporting: If present, the reference number will always be displayed in the “Deposit” tab of the transaction detail.
  • Disputes: When responding to a dispute, added default toggle to enter the transaction manually when there is no record in the table for credit processed.
  • Disputes: Added additional validation for reference number entered for credit processed on dispute modal. The number cannot be the number of the Dispute Detail - Original Transaction Data.
  • Disputes: When responding to an invalid dispute, no other options are available, the description is required. "Description" is also now required for an arbitration response.


July 3, 2018

Update

  • Invoice Settings: Changed button label from “Send Email Receipt” to “Send customer a copy of the email receipt”.


June 19, 2018

New Features

  • Virtual Terminal: updated card type validation so that JCB and International Diners card types are accepted if Discover Card type is enabled.
  • API: Qualpay Profile ID added to Integrator API for merchant settings route.
  • Sandbox: New MasterCard test cards available on Developer Portal for simulating transactions in the sandbox environment.
  • Disputes: Updated Response Reason for Reason Code 11.X and removed the dispute amount field from "Edit" Dispute Response for V/DS Pre-Arb.


June 11, 2018

Feature and Functionality Removal

  • Qualpay Manager: Internet Explorer 10 is no longer supported.