Go to Statements.
The Statement report summarizes billing information for each billing month. Use filters to locate a specific billing month’s statement. View the Statement Detail for a specific billing month by selecting a row in the Statement report. Note that statement billing cycles do not align with calendar months.
View the Statement Table below for a definition of the column headings in the Statement report.
Note: If you do not have access to Statements and would like access, please see the administrator for your account.
Statement Table
| Field | Description |
|---|---|
| Billing Month | The processing month for the statement. |
| Sales Count | The total number of sales processed in the billing month. |
| Sales Amount | The total dollar amount (in USD) of sales processed in the billing month. |
| Credits Count | The total number of refunds processed in the billing month. |
| Credits Amount | The total dollar amount (in USD) of refunds processed in the billing month. |
| Net Amount | The net dollar amount (in USD) of transactions processed in the billing month. |
| Average Ticket | The average ticket amount of the transactions processed in the billing month. |
| Discount Due | The total amount (in USD) of discount due for transactions processed in the billing month. |
| Discount Paid | The total amount (in USD) of discount paid for transactions processed in the billing month. |
| Fees Due | The total amount (in USD) of fees due for transactions processed in the billing month. |
| Amount Deducted | The total amount (in USD) is deducted from the business’ checking account for transactions processed in the billing month. |
Statement
Upon clicking a line item in the statement report, a modal will display your selected merchant account statement. You can print or download the statement using the buttons at the top or bottom right of the modal. You can also click the Detail button to view the Statement Details report.
View the table below for information about the possible sections of your statement.| Section | Details |
|---|---|
| General Information | This section at the very top of the statement contains general information about your merchant account when the statement was generated, such as:
|
| Plan Summary | A breakdown of sales, refunds, net amount, average ticket, per item fee, discount %, and discount due per card brand. |
| Settlement | A list of all the deposits made to your account in the month. |
| Chargebacks | A list of all the disputes on your account for the month. |
| Reserve Funding | A list of all reserve fund activity in a month for your account. |
| Fees | A list of all the fees assessed to the merchant account at the end of the billing cycle. This section will be separated into smaller subsections. Some subsections you may see are Authorization Fees, Interchange Fees, Transaction Fees, Card Brand Fees, and Other Fees. |
| Monthly Fee Summary | At the bottom of the Fees section, there will be a summary of the monthly fees due. |
| Statement Message | At the bottom of the statement is an area where Qualpay can pass on information concerning your account when needed. |