Go to Statements and select a billing month row to view the Statement Detail.
The Statement Detail provides a view of the Statement that you can interact with and validate settlement and dispute adjustments. The view is broken into five sections, and for further analysis, each section is available for download or accessed using the Statement API:
Section 1: The Payment Type summary provides an overview, by payment type, of the discount due.
Section 2: The Settlement section provides an overview of all the batches that correlate to the deposits posted to your depository account. By default, this section is closed. Click on the upward-facing carrot to open the section. Select the pop-out next to a Reference number to view the relevant batch via the Reconciliation report. Refer to Settlement Section 2 Table for a definition of the column headings.
Section 3: The Dispute Adjustments section provides an overview of all the dispute adjustments that correlate to adjustments posted to your depository account. By default, this section is closed. Click on the upward-facing carrot to view the section. Select the pop-out next to an Acquirer Reference Number to view the Dispute Details associated with a dispute adjustment. Refer to Dispute Adjustments Section 3 Table to define the column headings.
Section 4: Reserve Funding section provides details of the reserve amounts deducted from the daily batch funds. This section will only appear if you qualify for a reserve. Refer to Reserve Funding Section 4 Table to define the column headings.
Section 5: The Fees section describes items assessed by category. The Fees section demonstrates the total amount deducted for the specified billing period in combination with the Payment Type Summary. Refer to Fees Section 5 Table to define the column headings.
Payment Type Summary - Section 1
| Field | Description |
|---|---|
| Type | Defines Visa, MasterCard, American Express, or Discover payment method type. |
| Sales Count* | The total funded sales transactions count. |
| Sales Amount* | The total funded sales dollar amount. |
| Credits Count* | The total funded credit transactions count. |
| Credits Amount* | The total funded credit dollar amount. |
| Net Amount | The net dollar amount of transactions. |
| Average Ticket | Average ticket amount. |
| Per Item | The per item rate for the payment type. |
| Discount Rate | The discount rate for the payment type is applied to the Sales Amount. |
| Total Discount Due | Total amount (in USD) of discount fees due. |
*There are differences between Sales and Funded Amounts for batches due to either processing in multiple currencies or having a direct relationship with American Express.
Settlement- Section 2
| Field | Description |
|---|---|
| Date | The date displayed is when a batch is settled. The settled date displays when the card brands processed the batch differently from the batch date. The settled date is displayed in the Settled Transactions Lookup. |
| Reference Number | An 11-digit number is generated by the product initiating the transaction. The number is available when the transaction is settled. This unique number can be used by both the acquirer and the issuer to identify a transaction. The reference is also used as the deposit reference number. Select the pop-out next to the number to view the Reconciliation report detail associated with the settlement. Here you can view the related batch and deposit. |
| Sales Amount* | The total funded value of each transaction in a settled batch. |
| Credits Count* | The number of refund or credit transactions in a batch. |
| Credits Amount* | The total amount of refund or credit transactions in a batch. |
| Discount Paid | This amount is deducted from a settled batch before merchant funding. These fees apply to accounts set up for net settlement and are the discount percentage applied to each payment transaction and will vary based on the type of payment and the type of the transaction. |
| Net Amount | This net amount is funded to a deposit account. |
*There are differences between Sales and Funded Amounts for batches due to either processing in multiple currencies or having a direct relationship with American Express.
Dispute Adjustments - Section 3
| Field | Description |
|---|---|
| Settled Date | The date the ACH adjustment was made to the depository account. The adjustment can be a debit or a credit. |
| Acquirer Reference Number | An 11-digit number is generated by the product initiating the transaction. The number is available when the transaction is settled. This unique number can be used by both the acquirer and the issuer to identify a transaction. The reference is also used as the deposit reference number. Select the pop-out next to the number to view the Dispute Details associated with the adjustment. From the Dispute Details, select the pop-out next to the appropriate Acquirer Reference Number to view the Reconciliation report detail related to the adjustment. |
| Type | Defines the payment instrument type of Visa, MasterCard, American Express, or Discover. |
| Dispute Type | The type of dispute. |
| Billable | Defines by a Yes or No whether the dispute triggered a billable event. All billable dispute events will appear as a total line item in the Fees section. |
| Debit | The dollar value of the adjustment. The adjustment is a debit to the depository account. |
| Credit | The dollar value of the adjustment. The adjustment is a credit to the depository account. |
Reserve Funding - Section 4
| Field | Description |
|---|---|
| ACH Post Date | Identifies the date funds are posted to the depository account for either settled transactions, net of the reserve, or adjustments for release of reserve funds. |
| Reserved Amount | This total dollar amount is deducted from settled transactions before funding. The amount is calculated by applying an agreed-upon percentage to the sales volume in a batch. To review the relevant batch or batches, go to the Reconciliation report, select the Post Date filter and update to the ACH Post Date. |
| Released Amount | This total dollar amount is released as an adjustment to the depository account. Go to Deposit report and search for Deposit Description of “RSRV RLSD.” The adjustment will appear either the next day or a couple of days after the ACH Post Date. |
| Reserve Balance | The total amount of reserve held by Qualpay as of the ACH Post Date. |
Fees - Section 5
| Field | Description |
|---|---|
| Category | The category defines the type of fees applied and includes: Authorization, Card Brand, Interchange, Other (monthly fees), and Transaction (dispute, retrieval, and batch fees). |
| Count | The count of items applicable to the category. |
| Amount | The dollar amount of items applicable to the category. |
| Rate | The percentage rate applied to the category item. |
| Per Item | The per item rate is applied to the category item. |
| Description | The description of a category item. |
| Fees Paid | Any fees paid during the month. |
| Total | The total amount of fees due for the category item. |