Qualpay tracks the status of a transaction for ease of reconciliation and research. The status of a transaction relates to the transaction type. To view the transaction status, visit Transactions. The table below lists the definitions associated with each transaction status.
| Status | Details |
|---|---|
| Authorized | The credit card authorization request was processed successfully. This status can be updated to Captured or Voided. |
| Verified | The credit card verification request was processed successfully. |
| Captured | The credit card authorization was captured successfully. This status will be updated to Settled once the batch the transaction is associated with is complete. |
| Settled | Qualpay has settled the transaction. This status will be updated to Deposit Sent once the batch the transaction is associated with is complete. |
| Settled (No Funding) | This transaction is processed via a direct relationship with American Express or Discover. The relevant card brand is responsible for funding this transaction, and you will not see this amount included in your Qualpay deposit. |
| Deposit Sent | An ACH deposit that includes this transaction has been posted to your depository account. |
| Declined | The issuer declined the transaction. View the complete list of decline codes for Qualpay products. |
| Failure | The transaction request failed within Qualpay. View the complete list of reason codes for Qualpay products. |
| Voided | The transaction has been voided, and an authorization reversal has been sent to the issuing bank. |
| Auto Voided | The Qualpay system automatically voids an authorized transaction not captured within 45 days. |
| Held | Qualpay held the transaction due to suspicious activity or unauthorized transactions. Please contact Qualpay to discuss this. |
| Cancelled | A previously held transaction by Qualpay was cancelled due to suspicious activity or unauthorized transactions. Please contact Qualpay to discuss this. |
| Rejected | The card brands rejected the transaction. Qualpay will retry the transaction. Please contact Qualpay to discuss this. |