How To Save a Passkey in a Password Manager Extension

When you add a passkey, you can save it in a password manager, such as 1Password or LastPass.

Before you begin

1. Use your own computer. Do not use a shared or public computer.
2. Install your password manager's browser extension in the browser you use for Merchant Manager, and sign in. The password manager must be able to offer to save passkeys. If your company manages your password manager, your administrator may control this setting.
3. Start adding the passkey in Merchant Manager. When your browser prompts you to save the passkey, return to this page.

How do I save the passkey in my password manager?

To save a passkey:

1. In Merchant Manager, click the down arrow at the top right of the page, then click User Profile.
2. In the left-hand side menu, select Security. In the Passkeys section, click Add Passkey.
3. In the pop-up window, enter a name for the passkey. Then click Add Passkey.
4. Your password manager will prompt you to save the passkey.
   1. In LastPass, select Add passkey. If LastPass asks you to verify, enter your master password.
   2. In 1Password, choose to save the passkey as a new item. If you already have a Qualpay login in 1Password, you can add the passkey to it instead.
5. When setup is complete, the status in the Passkeys section changes to Active. The passkey appears under Registered Passkeys with its name, where it is saved, and the date it was added.

If your password manager does not offer to save the passkey, choose another place to save it, such as your browser or a physical device. You can also contact your password manager's support.

When you sign in later, your password manager offers to use the passkey.

Important reminders

1. Deleting a passkey in your password manager does not remove it from Qualpay. To remove a passkey from Qualpay, go to your User Profile, click Security, and remove it under Registered Passkeys.
2. If you have a work or team password manager account, your administrator may have turned off passkey saving. If you cannot save the passkey, ask your administrator.
3. If you already saved a passkey for this site in another service, you may need to remove it there before you save one in your password manager.

Where can I get help with my password manager?

Menus and screens in your password manager can change. For the latest steps, see your password manager's help:

1. 1Password: Save and sign in with passkeys in your browser
2. LastPass: How do I add a passkey in LastPass? 

Where can I get help?

Contact Qualpay Support.