Updated Articles

  1. MasterCard Dispute Workflows

    Information about MasterCard's dispute workflow.
  2. Visa Dispute Workflows

    Information on Visa's dispute workflows.
  3. Visa Claims Resolution: What’s Changing

    Information on what is changing for Visa's new dispute program, Visa Claims Resolution (VCR).
  4. Processing Errors Dispute Category

    Information on first-time dispute category, processing errors.
  5. Dispute Reasons

    Information on reasons for disputes.
  6. Fraud Dispute Category

    Information on first-time dispute category, fraud.
  7. Enroll in Account Updater

    How to enroll in account updater.
  8. Dispute Detail

    Information on the dispute detail report.
  9. Dispute Supporting Documentation Requirements

    Information on requirements for dispute supporting documentation.
  10. Create A Default Customer Payment Method

    How to add a default card to a customer in the Qualpay Customer Vault.