Popular Articles

  1. ACH Payments by Telephone

    Last Updated: 02/04/2022 in Qualpay Products ACH Payments
    Information on the requirements for taking an ACH payment by phone.

  2. Address Verification Service and Card Verification Value Responses

    Last Updated: 06/18/2021 in Disputes, Fraud, and Security
    List of result codes if CVV and/or AVS was used on a transaction.

  3. Retrieval Requests and Response

    Last Updated: 07/21/2020 in Disputes, Fraud, and Security Disputes
    Information about retrieval requests.

  4. Statement Fee Descriptions

    Last Updated: 05/30/2022 in Reporting and Reconciliation
    Descriptions of fees on your Qualpay statement.

  5. Visa Claims Resolution: What’s Changing

    Last Updated: 07/20/2020 in Disputes, Fraud, and Security Disputes
    Information on what is changing for Visa's new dispute program, Visa Claims Resolution (VCR).

  6. How To Get A Voice Authorization

    Last Updated: 10/05/2018 in Transactions
    Instructions on how to get a voice authorization.

  7. Pending Transactions Report

    Last Updated: 07/19/2022 in Reporting and Reconciliation
    Information about the Pending Transactions and Pending Summary report.

  8. Contacting Qualpay

    Last Updated: 08/08/2022 in Working With Qualpay
    Customer Support and sales contact information for Qualpay.

  9. Convenience Fees and How They Work

    Last Updated: 09/06/2022 in Transactions
    Information on convenience fees and how they work.

  10. Deposit History Report

    Last Updated: 05/26/2022 in Reporting and Reconciliation
    Information on the Deposit History report.