Popular Articles

  1. Address Verification Service and Card Verification Value Responses

    Last Updated: 06/18/2021 in Disputes, Fraud, and Security
    List of result codes if CVV and/or AVS was used on a transaction.

  2. How To Change MFA Prompt Frequency

    Last Updated: 04/10/2023 in Getting Started My Account
    How to change the frequency of MFA prompts.

  3. Surcharges and How They Work

    Last Updated: 04/10/2023 in Transactions
    Information on surcharges and how they work.

  4. ACH Payments by Telephone

    Last Updated: 02/04/2022 in Qualpay Products ACH Payments
    Information on the requirements for taking an ACH payment by phone.

  5. Dispute Supporting Documentation Requirements

    Last Updated: 06/21/2019 in Disputes, Fraud, and Security Disputes
    Information on requirements for dispute supporting documentation.

  6. Third Party Gateways

    Last Updated: 06/15/2023 in Working With Qualpay
    Information on 3rd party gateways Qualpay can work with.

  7. Payment Profiles And Settings

    Last Updated: 06/15/2023 in Qualpay Products
    Information on settings for Qualpay Payment Profiles.

  8. Statement Fee Descriptions

    Last Updated: 05/30/2022 in Reporting and Reconciliation
    Descriptions of fees on your Qualpay statement.

  9. ACH Validation

    Last Updated: 02/04/2022 in Qualpay Products ACH Payments
    Overview of the NACHA requirement for ACH verification.

  10. How To Get A Voice Authorization

    Last Updated: 10/05/2018 in Transactions
    Instructions on how to get a voice authorization.