Popular Articles

  1. ACH Payment Reject Reason Codes and Descriptions

    Last Updated: 05/08/2020 in Qualpay Products
    Information on reject reason codes for ACH payments.

  2. Transaction Detail

    Last Updated: 01/14/2021 in Transactions
    Information in the transaction detail sections of several Qualpay reports.

  3. IRS 1099-K Frequently Asked Questions (FAQs)

    Last Updated: 01/16/2020 in Working With Qualpay
    FAQs about the IRS 1099-K reporting and requirements.

  4. Retrieval Requests and Response

    Last Updated: 07/21/2020 in Disputes, Fraud, and Security Disputes
    Information about retrieval requests.

  5. Third Party Gateways

    Last Updated: 10/05/2018 in Working With Qualpay
    Information on 3rd party gateways Qualpay can work with.

  6. Refund

    Last Updated: 03/19/2019 in Qualpay Products Follow-On Transactions
    How to complete a refund or partial refund on a transaction created on a Qualpay product.

  7. Statement Fee Descriptions

    Last Updated: 05/15/2019 in Reporting and Reconciliation
    Descriptions of fees on your Qualpay statement.

  8. Visa Claims Resolution: What’s Changing

    Last Updated: 07/20/2020 in Disputes, Fraud, and Security Disputes
    Information on what is changing for Visa's new dispute program, Visa Claims Resolution (VCR).

  9. Address Verification Service and Card Verification Value Responses

    Last Updated: 06/18/2021 in Disputes, Fraud, and Security
    List of result codes if CVV and/or AVS was used on a transaction.

  10. Transaction Types

    Last Updated: 03/04/2020 in Transactions
    Information on transaction types that can be performed on Qualpay products.