Popular Articles

  1. ACH Payment Reject Reason Codes and Descriptions

    Last Updated: 05/08/2020 in Qualpay Products
    Information on reject reason codes for ACH payments.

  2. Transaction Detail

    Last Updated: 01/14/2021 in Transactions
    Information in the transaction detail sections of several Qualpay reports.

  3. IRS 1099-K Frequently Asked Questions (FAQs)

    Last Updated: 01/16/2020 in Working With Qualpay
    FAQs about the IRS 1099-K reporting and requirements.

  4. Retrieval Requests and Response

    Last Updated: 07/21/2020 in Disputes, Fraud, and Security Disputes
    Information about retrieval requests.

  5. Third Party Gateways

    Last Updated: 10/05/2018 in Working With Qualpay
    Information on 3rd party gateways Qualpay can work with.

  6. Refund

    Last Updated: 03/19/2019 in Qualpay Products Follow-On Transactions
    How to complete a refund or partial refund on a transaction created on a Qualpay product.

  7. Statement Fee Descriptions

    Last Updated: 05/15/2019 in Reporting and Reconciliation
    Descriptions of fees on your Qualpay statement.

  8. Address Verification Service and Card Verification Value Responses

    Last Updated: 06/18/2021 in Disputes, Fraud, and Security
    List of result codes if CVV and/or AVS was used on a transaction.

  9. Visa Claims Resolution: What’s Changing

    Last Updated: 07/20/2020 in Disputes, Fraud, and Security Disputes
    Information on what is changing for Visa's new dispute program, Visa Claims Resolution (VCR).

  10. Visa’s Decline Code Grouping

    Last Updated: 10/26/2021 in Disputes, Fraud, and Security
    Information about Visa's rules for decline code reasons and appropriate retry strategies.