ACH Payment Notification of Change (NOC)

An ACH Payment Notification of Change or NOC is provided by the ACH Network. The purpose of a NOC to notify you that something about your customer’s bank account has changed. For example, if your customer’s bank routing number has changed, you may receive a NOC.  Usually, your transaction is accepted as-is; however, you are expected to correct the information for subsequent transactions. 

If you are storing your customer’s ACH Payment account information on your system, you should update your records with the correct information.  

If you are using Qualpay’s Customer Vault or Card Vault, the card ID will be automatically updated and ready to use for any future transactions.  

You can review your NOC updates by clicking on Disputes from the main menu, then “New ACH Cases.” 

 

NOC CodeDescription
C01
Corrected Account
C02
Corrected Routing
C03
Corrected Routing and Account
C04
Corrected Name
C05
Corrected Tran Code
C06
Corrected Account and Tran Code
C07
Corrected Routing, Account, and Tran Code
C08
Corrected Foreign Routing
C09
Corrected Individual ID Number
C10
Corrected Company Name
C11
Corrected Company ID
C12
Corrected Company Name and Company ID
C13
Addenda Format Error
C61
Misrouted Notification Of Change
C62
Incorrect Trace Number
C63
Incorrect Company Identification Number
C64
Incorrect Individual Identification Number
C65
Incorrectly formatted Corrected Data
C66
Incorrect Discretionary Data
C67
Routing Number not from Original Entry Detail Record
C68
DFI Account Number not from Original Entry Detail Record
C69
Incorrect Transaction Code