New Articles

  1. Who Can View User Access

    Information on who can view user access to the Qualpay Manager.
  2. User Management Best Practices

    Best practices for user access to the Qualpay Manager portal.
  3. IRS 1099-K Frequently Asked Questions (FAQs)

    FAQs about the IRS 1099-K reporting and requirements.
  4. How To Reconcile IRS 1099-K Form

    Instructions for reconciling your credit card transactions for the year that are reported to the IRS via the 1099-K Form.
  5. Qualpay Platform Status Page

    Information about Qualpay's real time status page
  6. What Does Qualpay Do?

    A description of Qualpay
  7. Contacting Qualpay

    Customer Support and sales contact information for Qualpay.
  8. View Customer Change History

    How to view a history of changes to a customer in Qualpay Customer Vault.
  9. 1099-K Delivery Preference User Task

    How to complete a 1099-K Delivery Preference User Task.
  10. Lost phones, or other issues with Multi-Factor Authentication (MFA)

    What to do if you have enabled MFA but your device is lost or damaged and you cannot log in.