Qualpay provides the information below as a general overview but is not intended as legal advice. You are encouraged to consult with your own legal counsel before implementing any fee program.
While the card brands differentiate between surcharges and convenience fees, there is generally no material difference between a surcharge and a convenience fee under state laws prohibiting surcharging. If a state law prohibits the addition of a fee associated with using a payment card, then it generally does not matter what that fee is called, even though state laws tend to refer to those fees as “surcharges.”
Qualpay implements surcharges and convenience fees according to how federal and state laws regulate them, in addition to card brand rules. As a merchant, the table below shows how you can expect surcharges or convenience fees to be applied according to your location and the location of a cardholder making a payment.
Note that surcharges are only applied to payments using a credit card. In contrast, convenience fees may be applied to any form of payment within a payment channel.
| Location | Surcharge | Convenience Fee |
|---|---|---|
| Colorado | No more than 2% of the transaction amount or actual merchant discount rate | Any additional charge for the use of debit cards, cash, check, or gift cards is prohibited |
| Maine, Massachusetts, Connecticut, Puerto Rico | Prohibited | Prohibited |
| All other U.S. States & Territories | Follow state laws and card brand rules | Follow state laws and card brand rules |
| U.S. Armed Forces | Qualpay does not apply surcharges to payments using U.S. Armed Forces addresses | Qualpay does not apply convenience fees to payments using U.S. Armed Forces addresses |
| Non-U.S. States & Territories | Qualpay does not apply surcharges to payments using non-U.S. cards | Qualpay does not apply convenience fees to payments using non-U.S. cards |