Go to New Transaction.

Qualpay Virtual Terminal supports a Credit transaction. A credit transaction returns funds to a cardholder’s account. A credit is used when a previous transaction is not available on the Qualpay Platform, and the credit card number is available. 

To process a credit transaction:

  1. Select Credit.
  2. Enter the Transaction Amount, the Card Details, and Postal Code at the minimum. View the Virtual Terminal table for all the possible fields available and their definition.
  3. Click on Submit to process the credit transaction.
  4. View the transaction receipt and transaction result.

NOTE: The Credit transaction type will be enabled for the first 30 days from the date your account is opened. After 30 days you must contact Qualpay to request re-enabling credits in the Virtual Terminal.